911 operators face untold stress on the job. Sometimes they need help, too

Across the country, public safety communicators are suffering from mental health problems like post-traumatic stress disorder, depression, anxiety and other conditions brought on by the things they hear over the phone.

911 operators face untold stress on the job. Sometimes they need help, too

Across the country, public safety communicators are suffering from mental health problems like post-traumatic stress disorder, depression, anxiety and other conditions brought on by the things they hear over the phone.